SQL Server
Services Catalogue

General Onsite or remote services

  • Onsite Database support for:
    – Long or short term project assignments
    – Ad hoc workload peaks
    – Backfill (employee leave)
  • Version migration, upgrades or patching
  • Site documentation and input into your CMDB
  • Backups, recovery, maintenance plans and scripted solutions
  • Performance tuning, problem identification and profile tracing
  • SSIS (DTS migrations, automation)
  • SSRS (installation, configuration and report writing)
  • SSAS (installation and configuration)

 

Escalation services

  • Provision of 24 x 7 oncall services
  • Adhoc for projects or backfill for your staff
  • Additional coverage for specific upgrades

 

Remote monitoring and alerting services

  • Remote Pro-active monitoring and alerting
  • Back to base or customer alerting
  • Integration with existing Service desk tools

 

Infrastructure health check services

  • Once off, entire or selective environment checks (Production, Test or Development):
    – Creates a baseline of your infrastructure
    – Detailed written report on findings
    – Suggested remediation with estimation of effort
    – Scheduled health checks to ensure new issues are detected and new instances or databases are checked

 

Infrastructure security audit services

  • Network security scans to detect unknown database instances
  • Security audits covering Windows and SQL Server authenticated accounts

 

Business continuity /
Disaster recovery services

  • Disaster Recovery / Business continuity:
    – Assessment of Business RPO and RTO requirements
    – Design, build, testing, using a variety of technologies (Windows clustering, Log shipping, Mirroring, Always on availability groups either on premise, hybrid or public cloud)

 

Master data and data quality services

  • Using either SQL Servers integrated products or integration with other products such as Oracle’s data integration suite, e.g. Oracle Data Quality (ODQ), GoldenGate



Sales and Enquiries
+61 1300 551 524
Email:sales@oncalldba.com.au

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